FAQ

 

What are Leisuremann's Cocktail Mixes?

Leisuremann's Cocktail Mixers are your solution to making happy hour easy, fun, repeatable, and well dangerously easy. All of our mixers are designed as powders allowing for maximum portability, usability, and enjoyment. As a company, we take a classic approach to our cocktails, including flavors in our lineup that are true to form and steeped in a rich cocktail history with no preservatives, artificial flavors, or any funky ingredients that even a scientist can’t pronounce. Meaning, our mixes go where you go…anywhere! Read more about our STORY and check out all 15 OF OUR CLASSIC COCKTAIL MIXERS!

How do Leisuremann's Cocktail Mixes Work?

Leisuremann's Cocktail Mixes eliminates all the guesswork in making your favorite bar-quality classic cocktail. Each single-serve pack or jar of our mix works by quickly creating a “simple syrup” or base that contains all the flavors you would expect to find in an expertly crafted classic cocktail. Essentially, we have done the work for you. All you need to do is combine a few scoops from one of our jars or a single-serve pack of Leisuremann's Cocktail Mix with water, dissolve, and add your favorite spirit, zero-proof spirit, or sparkling water of choice. Recommended mixing instructions can be found on the side of each jar and on the back of each single-serve pack but we encourage you to explore different ratios when mixing YOUR PERFECT BEVVY!

Can I buy or use Leisuremann's Cocktail Mixes if I am under 21?

You totally can! Leisuremann's Cocktail Mixes contain zero alcohol and work great as a flavored or aromatic sugar for hot or cold non-alcoholic beverages, mocktails, or flavored drinks. Now we do prefer a cocktail with our mixes but they work great in your morning coffee or in hot and iced teas for a new, vibrant experience or even, dare we say, as a Mocktail with a zero-proof spirit or sparkling water. The choice is yours and yours alone!   

Can I order your mixers Wholesale?

You bet your ass you can, LOL! All our mix flavors in both packaging types, jars and single serves, are available in wholesale quantities with a corresponding tiered wholesale pricing structure per packaging type. Feel free to drop us a line on our Wholesale Page or email us at gents@leisuremanns.com with any wholesale inquiries. Please include ‘WHOLESALE’ in the subject line of your email.

Do you Private Label your mixes?

Sure thing we do! Whether it’s a wedding, office party, giveaway, new product launch, or gift, our mix packaging can be privately labeled to meet your any need. Just head over to our Private Labeling page, fill out the short form, and presto, you are on your way to a private labeled cocktail nirvana.

What is our Return Policy?

So unimpressed with our product that you are willing to stand in line at the Post Office? First, head over to our Satisfaction page to see how we can smooth over things in this rocky part of our relationship. 

Shipping…What’s the deal?

We ship most if not all orders, depending on size and weight, USPS Ground Advantage or USPS Priority Mail. Most orders usually take between 2-5 days to arrive once shipped and depending on size and weight, are shipped within 24-48 hours after ordering. Please allow more time for larger, bulk, wholesale, privately labeled, or orders placed on weekends or Holidays. Expedited & International shipping is available upon request. Please allow longer shipping and processing times for international orders and those orders outside of the contiguous United States (Alaska, Hawai’i, and all US Territories). Visit our Satisfaction page for more details on our shipping policies. For all other shipping inquiries please email us at gents@leisuremanns.com and put “Shipping Question” in your email subject.

If incorrect shipping information is given at the time of order placing it will be up to the discretion of Leisuremann’s LLC as to the mitigation of the redirected, lost, or missed shipped package or packages Please contact Leisuremann’s LLC immediately if a situation is spotted. Leisuremann’s LLC is not responsible for any and all shipments redirected due to incorrect addresses or misinformation pertaining to an order or package shipped. For issues relating to redirected shipments or incorrect given addresses please contact gents@leisuremanns.com

Expiration Dates…What’s the skinny?

Since our mixes do not contain any anti-clumping agents or preservatives we give them a 1 year “Best By” shelf life from the date of production. With this said, don’t worry in the least bit if your mix exceeds the handwritten date. Most mixes will last well past the one-year mark and be just as good as the day you first drank them.

What are those weird handwritten number & letters on my mixer?

We take a handwritten approach at Leisuremann's when it comes to all our batch-coding numbers meaning, every pack and jar that leaves our facility is batch-coded and individually numbered by hand. What does the batch code mean? Well, it tells you and us the flavor, year, month, batch, and number of the particular mixer you have. Pretty cool, right? So the question is what number do you have?

If you ever have any issues with one or more of your mixers, please reach out with this unique code to gents@leisuremanns.com stating your issues and we will reach out accordingly. Pack color, design, and labeling may vary by mixer, flavor, and packaging type.

Why is my mix clumping?…HELP!

Clumping or sticking together is a natural phenomenon with our mixes. This may occur in certain mix flavors in both jar and single-serve packaging. Clumping does not inherently mean that your mix is bad. What we would recommend is first making sure the expiration date on your jar or single-serve pack is in good standing. (the expiration date is located on the side or bottom of your jar along with on the rear of your single-serve pack) If so, proceed to shake your single-serve pack or use the included scooper in your jar to break up your mix and enjoy a delicious beverage. If your expiration date is not in good standing please reference the expiration date section above or navigate to oour CONTACT page to chat further.

There’s something in my mix other than mix?

Since we use all-natural ingredients as well as no preservatives, at certain times these highly specific and special ingredients can clump or have visibly different items we call “inclusion.” Though we screen all our mixes for inclusions, sometimes items like black specs or clumps will appear in a solid white mix or vice versa. Don’t be alarmed. Simply remove the inclusion and continue on with mixing a drink. If the inclusion is something we should know about feel free to visit our SATISFACTION page or contact us directly at gents@leisuremanns.com - Cheers!

Nutrition, Ingredients, Allergens…Oh My!?

At Leisuremann’s we take nutrition, allergen concerns & our ingredients seriously. To find out more about the nutrition, ingredients, and our allergen statement, please visit our NUTRITION page.

Mixers In The Wild (3rd Party Brick & Mortar/Online Purchases)

Our cocktail mixer products (jars, single-serve packs, and cocktail merch) are sold throughout the United States, Canada, and across the pond in Europe. Though all of our mixer products leave our facility to our wholesale, 3rd party, and brick & mortar partners with adequate “Best By” dates, sometimes mixers in the wild can exceed the printed “Best By” date range. Though all of our mixers can and do last longer than their printed dates, we recommend that if you are hesitant to mix a drink or find that the mix is not up to your or our standards, to return your mixers to the merchant, online retailer, brick & mortar, or store from which they were purchased. Additionally, please send an email to gents@leisuremanns.com outlining the mixer purchased, from where/whom you purchased it, as well as images of the mixer in question.

If a mixer was purchased from leisuremanns.com and is out of the “Best By” date range please send an email with your name, order number, and image of the mixer in question to gents@leisuremanns.com

Any other questions?

Love, hate, or have a burning curiosity? Don't hesitate to contact us at: gents@leisuremanns.com or visit our CONTACT page.